14 (fourteen) calendar days from the payment confirmation and before receiving the action plan.
Once the personalized action plan is delivered, the service is considered rendered and no refund will be issued.
To be eligible for a refund, the Client must:
Be within the 14-day window.
Not have received the personalized plan.
Submit the request through the official channel (item 3) using the same email or phone number provided at purchase.
Send your request to ethan@thereconquestmap.com or via direct message on Telegram, including:
Full name
Order number (or proof of payment)
Reason for cancellation (optional)
We will confirm receipt within 48 business hours.
The amount will be refunded in full using the same payment method.
The refund will be processed within 10 business days after eligibility is confirmed.
Additional delays may occur based on your card issuer or bank policies.
Requests made after the deadline or after partial/full delivery of the service.
Cases involving violations of the Terms of Service (abuse, harassment, fraud).
Disputes initiated directly with the card issuer without prior contact may be contested and result in service suspension.
By making a purchase, you acknowledge and agree to the terms of this Refund Policy.
This policy is effective as of 7 June 2025 17:32.